We know that your email and your web site are as critical to you and your business as our email and web sites are to us and our business. We chose Verio as our hosting partner in 2002 and structured our technical support resources to assure that both email and web sites will be up and running as close to 100% of the time as is fiscally practical for a small business.
I think we succeed well in assuring that your email is highly reliable. With Google’s GMail problem yesterday (GMail was down for about 100 minutes on September 1), I believe that in the long run, email hosted on our servers may well be more reliable than GMail.
This is not to suggest that I have anything but the highest opinion of Google and GMail. Google is a great company which provides excellent services. As a matter of fact, we provide Google Postini spam filtering for free with all of our hosting accounts. GMail also offers the cats meow in features. All in all, it’s a sweet product.
When it comes to business email, though, there is more to consider than features and whether the Google brand name is on the product. In the unlikely event that there is a problem, “who ya gonna call?” If you host with Hen’s Teeth Network and use the email that is included with your hosting account, you can call us and we’ll help. More to the point, you probably won’t need to call. But isn’t it nice to know that if you call, you will be talking to a human being who knows you by name, is familiar with your business, and can get the issue resolved ASAP?
